Privacy Policy

Introduction

• • This Privacy Policy outlines how we collect, use, and protect your personal information. By visiting our website, contacting us, agreeing to our services, or signing a contract, you consent to the practices described in this policy.
  • Any User who feels there is an infringement on their rights, agrees to first notify AdWeb in writing of the concern and allow AdWeb five working days to resolve the matter internally before escalating the issue externally, either to an appropriate authority or for resolution via mediation or litigation. Such communication can be directed to info@adweb.co.za .

2. Information Collection

2.1. We collect personal information, including but not limited to names, surnames, phone numbers, and email addresses after users have voluntarily contacted us, agreed to our services, or signed a contract.

2.2. This data is considered “identifying information”, as it can personally identify you. We only request personal information relevant to providing you with a service and only use it to help provide or improve this service.

2.3. We may also use Cookies and other tracking technologies to collect information to enhance and provide our services.

2.4. AdWeb follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyse trends, administer the site, track users’ movement on the website, and gather demographic information.

2.5. AdWeb takes reasonable measures in compliance with the POPI Act to protect CLIENT data and maintain security but does not assume responsibility for any breaches due to CLIENT negligence or third-party interference.

2.6. The sources AdWeb obtains information from websites, social media (when information is shared/made public and required to create content / gather data), digital communication (not limited to chatbots, forms, and emails), phone, suppliers (not limited to hosting and 3rd party information suppliers), printed and posted public sources in the public domain.

2.7. AdWeb reserves the right to pursue legal action against any User / CLIENT who provides falsified/ misleading/ manipulated data or information for their own personal gain or interest.

3. Use of Information

3.1. The information we collect is used to perform the requested services. We do not distribute any personal information unless agreed upon by the CLIENT or required by law.

3.2. We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyse how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

4. Cookies and Third-Party Programs

4.1. AdWeb collects and processes personal information after users have visited our website. We collect information via website statistical analytics by Google Analytics by Google, Inc. which uses cookies that provide us better insights into users’ use of our website. We use this information to perform the requested services and do not distribute any personal information unless agreed upon by the CLIENT.

4.2. We use third-party programs, such as reCAPTCHA, to provide security and spam protection. Please note that these third-party programs have their privacy policies and practices.

4.3. Like any other website, AdWeb uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

4.4. Note that AdWeb has no access to or control over these cookies that are used by third-party advertisers.

4.5. You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers, can be found at the browsers’ respective websites.

5. Data Retention

5.1. We retain user information for approximately 3 months after the termination or completion of services, after this period, all user data will be deleted from our systems. Upon the CLIENT’s reasonable request via email and in adherence to South African laws, we can remove the appropriate data.

5.2 While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security.

5.3. If you request your personal information be deleted, or if your personal information becomes no longer relevant to our operations, we will erase it from our system within a reasonable timeframe.

6. Marketing Communications

6.1. AdWeb retains the right to send advertisement information pertaining to current and upcoming services unless otherwise specified by the CLIENT.

6.2. AdWeb retains the right to use the project for promotional purposes unless otherwise specified in the contract.

7. POPIA Data Protection Rights

7.1. We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

8. Third-Party Links

8.1. Our website may contain links to third-party websites or businesses that offer services unrelated to ours. These links are used as examples of our work and are solely for advertising our services. We are not liable for any services offered by these linked websites or businesses.

9. Children’s Privacy

9.1. Our services are not intended to be used by children without explicit parental consent and guidance.

9.2. AdWeb does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

10. Changes to This Privacy Policy

10.1. We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.